Service Return & Exchange Policy

webnganh.vn and infiwebapp.com are operated by the same company and share a unified corporate brand.

In the event of any incidents that result in the disruption or discontinuation of services, infiwebapp.com will negotiate with the customer to provide the most optimal resolution for both parties. However, infiwebapp.com is committed to service quality and to protecting the highest rights and interests of its customers.

infiwebapp.com reserves the right to suspend or terminate service without any refund in the following cases:

• The customer uses the website for any purposes or in any forms that violate the laws of Vietnam, particularly issues related to software copyrights, music copyrights,…

• The customer transmits, links to, or relays any data that is illegal, threatening, deceptive, hateful, defamatory, obscene, pornographic, offensive, or otherwise prohibited by Vietnamese law in any form.

• The customer stores or disseminates any content that constitutes or encourages criminal conduct, or any data that violates patent laws, trademarks, design rights, copyrights, or any other intellectual property rights or legal rights of any individual or entity.

• The customer uses the website to attack or disrupt other websites.

• The customer uses software or programs that may congest or disrupt the system, such as those that deplete system resources, overload the processor or memory.

• The customer uses their website or account to illegally access or interfere with other websites or users of infiwebapp.com.